• Strategic Risk and Crisis Management;
• Climate Change;
• Migration;
• Critical Infrastructure Protection;
• Terrorism, Extremism and Organized Crime;
• Epidemics / Pandemics;
• Cyber Security; etc.

1. Identification of key sources of volatility inan extremely uncertain and hypercomplexenvironment;
2. Establishing a baseline for a newmultidimensional conceptual framework,terminology, as well as methodology forassessment, measurement and monitoring inthe field of contemporary risk and crisismanagement;
3. Connecting and networking eminentexperts, transfer of knowledge and goodpractices;
4. Fostering multi-, inter- and trans-disciplinarity and leaving a long-term legacyto the next generations of academics,researchers, practitioners and leaders;
5. Starting from a whole-of-society approachand promoting science- policy-practice-societyengagement and collaboration.

• Center for Risk Analysis and CrisisManagement (CARUK) - Belgrade;
• Croatian International StudiesAssociation (HUMS) - Zagreb;
• Faculty of Criminal Investigation,Criminology and Security Studies,University of Sarajevo;
• Faculty of Philosophy - Institute forSecurity, Defense and Peace, Ss. Cyril and Methodius University in Skopje.

• Institute for Standardization of Serbia (ISS);
• Regional Student Network of SEE for Strategic Risk and Crisis Management;
• Institute for Strategic Risk Management, UK;
• University of Manchester;
• Executive Impact, Australia;
• Steinbeis Advanced Risk Techologies Group, Stuttgart, Germany;
• Faculty of political science, University of Montenegro;
• Luarasi University, Tirana, Albanija;
• Faculty of Law, University of Montenegro.

10.00-11.30 PLENARY SPEECHES

11.30-12.00 Coffee Break

12.00-13.30 Panel 1/Q&A Session - GEOPOLITICAL AND SECURITY CHALLENGES

13.30-14.30 Lunch

14.30-16.00 Panel 2/Q&A Session – CRITICAL INFRASTRUCTURE PROTECTION

16.00-16.30 Coffee Break

16.30-18.00 Panel 3/Q&A Session – INTERNATIONAL STANDARDS AND STANDARDIZATION (SECURITY AND RESILIENCE)

20.00 -22.00 Cocktail party (Dubrovnik)

9.00-10.30 Panel 4/Q&A Session – PANDEMICS AND EPIDEMICS

10.30-11.00 Coffee Break

11.00-12.30 Panel 5/Closing Session – ENVIRONMENTAL AND ENERGY CHALLENGES

13.30 Departure to Herceg Novi and Kotor (Old Town)

Course: Crisis management in XXI century

COURSE PRESENTATION

Crises represent the largest threat that a contemporary organization can face. Crises are complex situation, with a high degree of uncertainty, that represent a threat for organization’s strategic goals, reputation, and fundamental values.

Due to the high degree of uncertainty and volatility the existing rules are more a part of the problem, than a part of the solution. Therefore, the capability to manage crisis is among the most important aspects of the organization’s resilience and survival.   

The “Crisis Management“ course is based on the most up-to date standards, personal experiences of the lecturers, as well as on the good and bad crisis management practice in corporate and public sector.   

WHO IS THE COURSE FOR?

The course is intended for all organizations, regardless of their size, industry, or structure, particularly to their strategic and operational management responsible for the management of crises of various origins. The seminar participants are decision makers on all organizational levels: crisis managers, risk managers, human resource managers, security managers, business continuity managers, public relations managers, logistics and supply chain managers, including the employees integrated in the information security management system.  

COURSE OBJECTIVES

The general goal of the course is improvement of the readiness of the organization to plan, implement, control and maintain strategic and operational capabilities and capacities for managing crises stemming from various sources. 

The specific goals are:

• Understanding of context and challenges in managing contemporary crises.
• Improving of the predictive capacity and reaction to the changes, leading to the improved readiness of organizations to potentially harmful events.
• Maintaining of the organizational capabilities for crisis response, recovery and learning from the crises.
• Development of competencies for decision making and crisis communications in the  elevated risk environment. 
• Development of decision makers’ capabilities for managing the entire crisis cycle: readiness and preparedness, response, recovery.
• Knowledge building for the crisis management capacity development, preparation of crisis plans and forming and development of crisis teams.  

COURSE TOPICS

Crisis Management: concepts and principles

Crisis management capacity development: leadership, structure, culture, competencies (crisis plan development, crisis team, time and information management)  

Crisis management phases and decision-making process

Leadership in crisis and crisis of leadership – main challenges

Learning from crises

International standards and current standardization efforts in the field of crisis management 

AGENDA

27.09.2022. (9,00 – 17,00)

Crisis management and similar concepts

Crisis management capacity development: leadership, structure, culture, competencies (crisis plan development, crisis team, time and information management) 

Crisis management phases and decision-making process

Leadership in crisis and crisis of leadership – main challenges

International standards and current standardization efforts in the field of crisis management   

Prof. dr Zoran Keković, Centar za analizu rizika i upravljanje krizama, Beograd

CRISIS MANAGEMENT – CASE STUDIES (International, regional, national and corporate levels of crisis management)

Case study 1: Afghanistan – acting within an international military operation   

Case study 2: Recovery from the floods in 2014 and crisis management in the cross-border environment (Croatia, Bosnia and Herzegovina, Serbia)   

Case study 3: Management of the refugee crisis in 2015

Case study 4: Management of the COVID-19 crisis cycle (prevention, preparedness, response, recovery) on the state and corporate levels    

Prof. dr Robert Mikac, Faculty of Political Sciences, University of Zagreb

28.09.2022. (9,00 – 17,00)

Workshop: CRISIS MANAGEMENT AND CRISIS COMMUNICATION SIMULATION 

Mr Vladimir Ninković, Centre for Risk Analysis and Crisis Management, Belgrade

Certificate award ceremony

Course location: Hotel Croatia, Cavtat,  Dubrovnik